AIC's 52nd Annual Meeting

Registration required - add this session to your Annual Meeting registration
$165 registration fee; maximum 25 registrants

Where do you begin? What do you do next? Do you have the right supplies, space, people, and money to respond? How do you calculate the number of objects damaged? These are questions that are commonly asked in the initial response to a collections emergency. The initial response, the first phase following a collections emergency, will set the tone for the entire response, which in turn will set the tone for and even shorten recovery. Approaching a collections emergency with a calm clear mission in mind, responders will benefit from a faster and less emotional response that allows institutions to return to operational status as soon as possible.

Join this workshop to learn how to approach an emergency through assessment and emergency stabilization that guarantees effective (not chaotic) response. The workshop will walk all participants through these skills utilizing scenarios based on a real-life collections emergency.

This workshop will touch on initial damage assessments, setting up a response space, triage, emergency documentation, and position an institution for successful recovery. Participants will leave the workshop feeling confident to approach and organize any collections emergency response.